We prepare our no added gluten and vegan products following procedures to prevent allergen cross-contamination. We use no additional gluten, eggs or dairy ingredients and have designated utensils when making our no added gluten and vegan products. However, while we strive to avoid cross-contamination in any way possible, we would like to emphasise that we do handle products containing gluten, dairy, eggs, nuts and soy in our kitchen. Please be advised that we cannot guarantee the effects of our no added gluten and vegan products to those who are allergic and have high sensitivities to gluten and dairy.
We are currently delivering to all suburbs in Auckland. Our delivery fee is based on how far in kilometres your delivery address is from our North Shore kitchen.
Placing the cake on a flat surface is ideal so anywhere on the floor or in the boot of your car is recommended. You should prepare your vehicle so it is clean and free of items that could roll or slide into the cake.
Please remember that you are responsible for the safe transportation of your cake. We are no longer liable or responsible for your order once it has left our kitchen and do not provide s if any mishap or accidental damage occurs in transit. We do everything in our power to provide a well-structured cake, but please note that cakes are very fragile – drive carefully and slowly.
You are more than welcome to collect your cakes from our kitchen. However, if your cake has two-tiers or more, we strongly recommend opting for delivery as it is a more complex and delicate job to handle.
For custom cake orders, we are unable to make any changes after your invoice has been sent. We always make sure that every detail in the design of your cake is discussed completely with you and finalised beforehand.
For next day orders, we can only make changes to your order before 1pm on the day you placed your order.
Please contact us as soon as possible as we need at least 48 hours' notice to accommodate any order changes.
Please refer to our Refund Policy here.
If you would like to customise the height and layers of your cake, please contact us and we will do our best to accommodate your request. Otherwise, our serving sizes for each cake category are below:
These are our standard short cakes which are approx. 4 inches tall with 3 layers :
These are our standard tall cakes which are approx. 8 inches tall with 6 layers :
Please note that while these numbers are a useful guide, the actual number of serves will depend on the way your cake is cut on the day.
All cakes should be stored in the refrigerator (5°C) and taken out to be brought to room temperature half an hour prior to serving. Our cakes can last in the fridge for up to 3 days.